Client feedback is very important to us. It means we can celebrate our successes, and also use negative feedback to inform our training, staff development and processes.
If you feel like at any point you need to speak to us about your feedback, please contact us using the details below.
CAAV Members’ PII Facility (Update) This facility has once again been the subject of a ‘refresh’ with additional Insurers now on board aspart of a panel arrangement. We have touched upon the ‘hard’ insurance market in previous bulletins but with a very differentmessage for CAAV members. Those insured on the members’ facility through this period […]
Starting a relationship on the Right Terms You met the Client for the first time, they were impressed with your suggestions and ideas, a fee has been agreed and off you go. While you are in this ‘honeymoon’ period, everything seems positive, but the position may change as the contract progresses, and situations may arise […]
